Terms and Conditions for purchasing from "The School Store"

1. General terms and conditions for using the www.the-school-store.com website

This document (together with all the documents mentioned herein) sets out the terms and conditions that apply to the purchase of products via this website (https://www.the-school-store.com) (the “Terms and Conditions”). By placing an order via this website, you (the “Customer”) agree to be bound by these Terms and Conditions.

These Terms and Conditions may be modified at any time, and you shall be bound by the Terms and Conditions that are in force at the time at which you use this website or make any order, unless we are obliged by law or by order of a government authority to make retroactive changes to our policies, Terms and Conditions or Privacy Statement, in which case any potential changes shall also affect the orders that you have made previously.

The items sold via this website are sold by APMF Limited, a company duly organised and validly existing under the laws of England and Wales with registered office at 12 Bramham Gardens, Flat 5, SW5 0JJ, London with Spanish Tax Code (NIF) N0235685E, under the commercial brand name “The School Store” (“TSS”).


2. Use of our website

TSS is authorised to cancel orders made via this website and inform the relevant authorities when such orders may be reasonably considered to be false or fraudulent.

3. How to place an order

To make an order you must follow the online purchasing procedure and click on “Pay now”. Following this, you will receive an email confirming receipt of your order (“Order Confirmation”). We will also inform you by email that the product is being sent (“Shipping Confirmation”).

If you detect an error in your details or your order after payment has been made, please contact our customer service by sending an email to info@the-school-store.com in order to correct the error.

All orders are subject to availability. If difficulties arise when supplying your products, or if the items are no longer in stock, we will refund any amount that you have paid.


4. Delivery

For the purpose of these Terms and Conditions, it shall be understood that “delivery” has occurred or that your order has been “delivered” at the moment that you or a third party named by you acquires physical possession of the products, which shall be accredited by signing a receipt for the order at the agreed delivery address.

If it is not possible to deliver your order, we will contact you in order to arrange a date to be delivered again. If, despite this, it has been impossible to deliver the products on the arranged date, we will understand that you wish to withdraw from the contract and shall consider it to be terminated. As a consequence of the termination of the contract, we shall refund you for all payments received from you, except the delivery costs paid, within a maximum of 14 days from the date on which we understand the contract to be terminated.

TSS is not responsible for any stolen/lost packages that have been signed for. 


4.1 Delivery Details

Orders in Spain will be shipped either via Correos, Paack or Seur. (Delivery within 1 - 2 working days)

International orders are shipped either via B2C Europe or UPS (Delivery in 5  - 10 working days, depending on your country's postal system)

Please note that the days stated during checkout are Working days, weekends, and national holidays do not count.

Except in the event of unforeseen or extraordinary circumstances or cases of force majeure, we will send you the products listed in the Confirmation of Dispatch in one (1) working day (for shipments inside Spain, excluding Canary Islands, Ceuta and Melilla), within a maximum of three (3) working days (for shipments inside European Union) or within a maximum of ten (10) working days (for shipments outside the European Union) following the date of the Confirmation of Order. The School Store (“TSS”) shall not be liable for any delay your order may suffer due to customs handling and/or attributable to the courier company.

TSS reserves the right to ship any order with a maximum of 3 days of delay, especially during sales period or big launches when the volume of orders are big.

A tracking number will be emailed after processing the order.


5. Prices, payments, VAT and invoicing

Prices are stated in EUR.

Prices on the website include VAT or the similar applicable tax in the European Union country in which the Customer receives the product, but they exclude delivery costs, which are calculated automatically during the payment procedure, before orders are finalised, based on the total weight of the order.

All taxes, duties, charges, fees, levies and other fiscal impositions which may at any time be charged or payable outside Spain (excluding Canary Islands, Ceuta and Melilla) in respect of the goods shall be borne and paid by you.

Due to trade requirements, international orders such as to the ones to USA may be subject to sales tax. Customers are responsible for paying import duties, fees, and taxes on USA and international orders upon delivery.

Unfortunately, due to a number of factors such as currency, country of destination, size and weight of the parcel, we are not able to provide you with an estimation of these additional costs. We suggest that in case of doubt you contact your local customs office to know the current charges before placing your order.

You may pay using Visa, MasterCard, Maestro, Discover, American Express, and Paypal. When you click on “Authorise Payment”, in addition to expressly agreeing to enter into the sales contract you are also confirming that the credit card is yours or that you have authorisation to use it. Credit cards are subject to checks and authorisation by the card issuer and, therefore, if the issuer in question fails to authorise payment we do not assume liability for any delay or failure to deliver, nor shall we be able to enter into any contract with you.

The delivery of items shall be understood to take place in the territory of the country in which you receive the product.

You hereby expressly authorise us to issue an electronic invoice, though you may at any time inform us that you wish to receive a hard copy invoice, in which case we shall send you the invoice in this form.


6. Applicable law and jurisdiction

Contracts for the sale and purchase of products via this website shall be governed by Spanish law.

Any dispute that may arise or relate to such contracts shall be subject to the non-exclusive jurisdiction of the Courts and Tribunals of Spain. If you are entering into this contract as a consumer, nothing in this present clause shall affect the rights afforded to you as such under the legislation in force.